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FAQ & RULES

How do I join and activate my account?

Log in to your Hunter account using the link at the top left of the Rev It Up homepage. This is the same account you use to complete Hunter University trainings, use the SiteRec feature, and access the My List tool. If you don’t have a free account, click CREATE A NEW ACCOUNT on the login page. Then follow the steps to create your profile.

What happens when I opt in to receive text notifications?

When you opt in to receive text notifications, we’ll reach out weekly via text to remind you to log in and answer questions to earn coins. To receive text notifications, verify the mobile number in your Hunter account is up to date. Your mobile provider’s standard messaging rates will apply.

Don’t forget to opt in to earn 400 coins!

Who can participate?

We want everyone in the green industry to join in! Contractors, distributors, designers, municipalities, public agencies, and others are welcome to Rev It Up with Hunter and FX Luminaire. Participants must be at least 18 years of age and citizens or legal residents of the United States, Washington D.C., Puerto Rico, or Canada.

Can I check to see how I earned my coins or how I spent them?

You can check your coin balance on your Accounts page. An audit trail of all coins added to or redeemed from your account is available there as well.

How can I redeem my coins?

Visit the Redeem Coins page and choose from a variety of items! Select your desired item(s), add the item(s) to your cart, and complete the checkout process. After checkout, the total number of coins required to complete the transaction will be deducted from your coin bank and your order will be processed. No payment information is necessary, but you will need to confirm your shipping address.

Can I try again if I answer a question incorrectly?

Yes! If you answer a question incorrectly, you can try again, but only for half the coins, so make sure to use all available clues to choose the correct answer the first time.

How long will it take for me to receive my prize?

Time required to fulfill an item is noted in the item details. Most items will take less than two weeks to fulfill, but some items, especially TurboCharged raffle prizes, could take longer.

How many entries can I have in a TurboCharged raffle?

As long as you have enough coins available for each entry, you can redeem them for unlimited TurboCharged raffle entries to increase your chances of winning.

How will I know if I won a TurboCharged raffle prize?

TurboCharged raffle prize winners will be contacted by their Hunter Sales Manager. They will also receive a congratulatory email from revitup@hunterindustries.com.

Do coins expire?

Coins will expire at 11:59:59 p.m. PST on December 31, 2020.

How long will it take for coins to appear on my account?

For weekly questions, coins should appear in your account immediately after you answer the question correctly. For bonus Pit Stops and other special opportunities that award coins for participation, allow up to 10 business days for coin processing, unless otherwise indicated.

Can I redeem coins for cash?

No. Coins can only be redeemed for items within the Rev It Up e-commerce store.

How do I stop receiving text notifications?

To stop weekly text notifications, reply “STOP” at any time.

How are charitable donations processed?

Every quarter, Hunter will combine all coins donated to each listed charitable cause and convert the amounts into cash donations.

Terms and Conditions

Overview

The Rev It Up with Hunter and FX Luminaire! promotion (“Program”) sponsored by Hunter Industries (“Sponsor”) is designed to help landscape irrigation and outdoor lighting professionals gain product and industry knowledge. The Program is hosted and can be viewed online at hunterindustries.com/RevItUp (“Site”). Each individual who is eligible for and participating in the Program (“Member”) is entitled to earn coins (“Coins”) to take advantage of Program prizes and rewards (“Rewards”).

Program Terms

The following Terms and Conditions (“Terms”) contain important information regarding the Program. Members should read the Terms carefully. These Terms are a binding agreement between the Sponsor and each Member and will govern participation in any and all Program offerings. Participation in the Program constitutes the Member’s agreement to the Site Terms, and the Site privacy policy, which are incorporated herein. The Sponsor may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Rewards at any time, including the availability Rewards, with or without notice.

Program Period

The Program will run from January 1 to December 31, 2020. The Sponsor reserves the right to terminate, suspend, modify, or convert the Program at any time.

Program Rewards

To become a Member in the Program, you must be a citizen or legal resident of the United States, Washington D.C., Puerto Rico, or Canada and be at least 18 years of age. Distributor Members must be employed at authorized Hunter and/or FX Luminaire distributors. Hunter employees and their immediate family are ineligible to participate in the Program. To participate, each Member must have or register for a Hunter account at hunterindustries.com/RevItUp.

Eligibility Requirements

After creating a Hunter account, each Member can begin earning Coins to claim Rewards, including prizes, raffles, or charitable donations.

Earning Coins

Coins can be earned in the following ways

  • Weekly questions: Each Member can answer weekly Hunter and FX Luminaire trivia questions correctly to earn coins:
    • 50 coins per question on the first attempt
    • 25 coins per question on subsequent attempts
  • Bonus Pit Stops: Throughout the program, there will be additional opportunities to earn coins. These bonus Pit Stops can be, but are not limited to, questions, tasks, trainings, or participation in events. Members may have different opportunities to earn Coins depending on their region.

The Sponsor reserves the right to adjudicate all discrepancies regarding Coins in its sole discretion, and each Member agrees to abide by any such adjudication. The Sponsor reserves the right to suspend, terminate, revalue, or modify, without liability or notice to Members, all or part of the Coins value structure.

Coins: Maximum

Participants are not eligible to earn more than 20,000 coins, unless otherwise approved by the Sponsor.

Coins: Expiration

Coins will expire at 11:59:59 p.m. PST on December 31, 2020.

Coins: Forfeiture

If a Member cancels their Account, that Member forfeits all Coins. Coins have no cash value and are not redeemable for cash at any time.

Rewards Redemptions

The Sponsor reserves the right to modify Rewards in its sole discretion, and each Member agrees to abide by any such adjudication. The Sponsor reserves the right to suspend, terminate, revalue, or modify, without liability or notice to Members, all or part of the Rewards value structure.

Charity Donations

Every quarter, Hunter will combine all coins donated to each listed charitable cause and convert the amounts into cash donations. Refer to the following chart for charity donation schedules:

Quarter Donation Dates
1 January 1 to March 31, 2020
2 April 1 to June 30, 2020
3 July 1 to September 30, 2020
4 October 1 to December 31, 2020
TurboCharged Raffle Prize Drawings

TurboCharged raffle Rewards winners will be announced monthly (refer to the Raffle Date Chart below). All raffle entries must be submitted by 11:59:59 PST/PDT on the last day of the designated entry period to qualify for raffle participation. Members can redeem their Coins for multiple raffle entries to increase chances of winning. When a raffle winner is drawn, the entries will be cleared. All prizes will be awarded to the individual whose email address is listed on the winning entry. Raffle winners will be notified via the email address provided in their Hunter account.

Raffle winners must claim their prize within 30 calendar days. If a raffle winner fails to claim a prize or fails to inform Hunter Industries of their inability to claim the prize before the deadline, or is otherwise determined to have failed to comply with the raffle rules, then their entry will be forfeited, and Hunter Industries reserves the right to award the raffle prize to another entrant, at its sole discretion. Hunter Industries reserves the right to delay the announcement of any raffle winner, at its sole discretion.

Prize Month Entry Dates Winners Announced By
January January 1-31, 2020 February 14, 2020
February February 1-29, 2020 March 13, 2020
March March 1-31, 2020 April 10, 2020
April April 1-30, 2020 May 15, 2020
May May 1-31, 2020 June 12, 2020
June June 1-30, 2020 July 15, 2020
July July 1-31, 2020 August 14, 2020
August August 1-31, 2020 September 11, 2020
September September 1-30, 2020 October 16, 2020
October October 1-31, 2020 November 13, 2020
November November 1-30, 2020 December 11, 2020
December December 1-31, 2020 January 8, 2021
Conditions of Acceptance

Before being awarded any raffle Rewards, winners must: a) Provide any and all complete and truthful information necessary to prove eligibility; b) Show valid government-issued, photographic identification; c) Acknowledge and agree that the winner releases the Sponsor, and all of their directors, managers, officers, employees, and agents — as well as their respective advertising and promotional agencies (collectively, the “Releasees”) — from any and all liability arising in connection with participation in the raffle and acceptance of any prize, including, without limitation, any financial, legal, or moral responsibility or loss or personal injury, including death, or damage to or loss of property suffered or incurred or arising from participating in the raffle or accepting the prize, whether suffered by the prize winner, or by their heirs, administrators, personal representatives, or executors, and notwithstanding that such injuries or losses may have been caused solely or partly by any act, omission, negligence, or gross negligence of any or all of the Releasees.

In the event a raffle winner is unable to provide any of the foregoing for any reason, then the Sponsor may, at its sole and absolute discretion, disqualify the raffle winner and award the prize to an alternate entrant. Winners may not assign or transfer any prizes.

Refunds and Returns

Rewards received as a result of Coins redemption may not be returned or exchanged for a refund of the applicable Coins redeemed for any such item (including cash or credit). All Rewards will ship to the address designated by each winning Member during the normal course of business.

Tax Conditions

Each Member is solely responsible for reporting such items on their tax returns and paying any associated federal, state, provincial, territorial, or local tax liabilities. Members may not assign or transfer any Rewards. The Sponsor makes no warranty in any respect as to any Rewards, merchandise, or service available within the Program.

Termination

The Sponsor may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward, without notice. The Sponsor may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Terms, or for taking any actions that are inconsistent with the intent of these Terms. The Sponsor reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Program if the Sponsor deems or suspects that such Member has engaged in or has attempted to engage in any of the following: (a) acting in violation of these Terms; or (b) damaging, tampering with, or corrupting the operation of the Program or Site; or (c) acting with intent to annoy, harass, or abuse any other person; or (d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or (e) activity deemed in the sole discretion of the Sponsor to be generally inconsistent with the intended operation of the Program. Any decision the Sponsor makes relating to termination or suspension of any Member’s participation in the Program shall be final and binding in all respects. The Sponsor shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Terms.

Release

By participating in the Program, Members release the Sponsor, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents from any and all liability for any loss, harm, damages, cost, or expense, including, without limitation, property damages, personal injury, and/or death, arising out of or in any way connected to the Program and/or the use of any Rewards.

Consent to the Collection and Use of Personal Information

Except where prohibited by law, names and/or likenesses and quotes of Members may be disclosed to and otherwise used by the Sponsor for publicity purposes and in lists of prize winners to be published in emails, social media, printed materials, and on the web.

By participating in the Program, each Member agrees to voluntarily provide personal information including, but not limited to, name, address, city, email address, photos, and home and office telephone numbers. Each Member grants permission to the Sponsor for the collection and use of their information.

Indemnification

Each Member agrees to indemnify, defend and hold the Sponsor and its representatives and agents harmless from and against any and all third-party claims, demands, liabilities, costs, or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Terms or any violation by Member of any applicable laws.

Compliance with Laws

This Program is void where prohibited by law and is subject to all federal, state, provincial, territorial, and local laws and regulations of the United States, Washington D.C., Puerto Rico, and Canada. All federal, state, provincial, territorial, and/or local tax consequences and liabilities for any and all Rewards are the sole responsibility of the Members.

Additional Information

Terms can be viewed online at hunterindustries.com/RevItUp and in person at Hunter Industries Inc., 1940 Diamond Street, San Marcos, California 92078. To receive a printed copy of the Terms, send a self-addressed, stamped envelope to: Hunter Industries Inc., 1940 Diamond Street, San Marcos, California 92078

Can I invite my colleagues to play?

Absolutely! Visit this page to invite your friends and colleagues to play. Simply enter their name and email addresses on the page. They will receive an invitation to join Rev It Up!